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Why Do-It-Yourself 360s Fail

Do-it-yourself…this is a phrase that has always gotten me into trouble around the house. I used to think I was a lot better at household projects than I really was, but after years of home ownership I have finally embraced… Continue Reading →

How to Set and Enforce Performance Standards

Even if your company sets the standards of performance for every job and provides data on every person’s activities, you, the manager, will need to monitor the standards on a regular basis and discuss them with your team members. The… Continue Reading →

Is Survey Fatigue Killing Your 360?

In my last post, I wrote about how quickly things can change both in life and in business. We see examples of this everywhere, including how ubiquitous online surveys have become in the workplace. Somewhere between the performance evaluations, culture… Continue Reading →

Giving Feedback that Works

If your team is typical, some of your team members will do excellent work, while others will be adequate, and a few will need coaching to improve their performance. All of them deserve to receive feedback from you about their… Continue Reading →

3 Challenges to Rolling Out a Global 360 Program

It’s amazing how quickly things change. Just last weekend my youngest son was exploring our basement closet and came across a cardboard box with a masking tape label that read “Old Electronics.” We opened it together and found, among other… Continue Reading →

Great Managers Are Great Coaches Too

When you train a new employee or mentor a high-achieving team member, you are exercising your coaching skills. Good coaches, like good managers, develop people by providing them with the appropriate resources, training, and assignments. Effective coaches act as mentors… Continue Reading →

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