Beyond the Feedback
Coaching, Development, Micro-learning and Artificial Intelligence
Ensure your investment drives real results by providing the tools and support your leaders need to act on their feedback.
DRIVE REAL CHANGE WITH 360 FEEDBACK COACHING
360-Feedback Coaching helps your leaders translate insights into measurable growth. With certified coaches, participants move beyond the emotional noise of feedback to see results in the right role and organizational context. Coaches serve as thought partners, helping leaders prioritize, navigate challenges, and create actionable plans that drive performance, self-awareness, and lasting change. Learn more about what a coach does in a 360 debrief in our 360 Feedback Answer Center.
Coaching Options
TruScore offers flexible ways to bring coaching into your leadership development strategy:
1:1 Coaching – Private sessions (in-person or virtual) that help leaders focus feedback on role and organizational goals.
Group Debriefings – Virtual sessions for multiple leaders to interpret feedback, align teams, and share insights.
Train-the-Trainer – Equip internal talent professionals to facilitate assessments, interpret reports, and drive impact.
How 360 Feedback Coaching Works
A 360 report is only as useful as the conversation that follows it. Our coaching process gives participants the context and structure to act on their feedback:
- Preparation. The coach reviews the report before the session, looking for patterns across rater groups and gaps between self-ratings and others’ ratings.
- The debrief. In a confidential session, the coach helps the participant interpret results in the context of their role, separating meaningful patterns from one-off comments. Wondering whether to review results alone first? See should you read your 360 report alone or with a coach?
- Prioritizing. Together, they choose one to three behaviors that will make the biggest difference.
- The development plan. The participant builds a plan in TruScore’s interactive development planning tool, with specific actions and timelines.
- Follow-up. Regular check-ins keep the work moving, a short pulse check can show whether new behaviors are taking hold, and a reassessment after 12 to 18 months measures progress. Our five-step framework for the first 30 days explains why this step matters most.
Who It’s For
Coaching supports executives working through feedback that’s hard to hear from inside the organization, managers making sense of their first 360, and individual contributors preparing for their next role. Through our Train-the-Trainer program, your own talent professionals can learn to facilitate assessments, interpret reports, and lead debriefs across the organization.
Turning Feedback into Development Roadmaps
Development planning tools that help leaders plan, act, and measure progress.
Interactive Development Planning
TruScore’s interactive development planning tools turn assessment insights into clear, achievable goals. Leaders can create tailored development plans, prioritize focus areas, and track progress over time. Built-in collaboration features let managers and coaches share goals and feedback directly within the plan—driving accountability and sustained growth across the organization.
Micro-Learning
Development Tips: Targeted, competency-specific guidance that helps participants move from feedback to focused action.
High/Low Scenarios: Real-world examples that show what each competency looks like at different performance levels—making feedback easier to interpret and apply.
Micro Development Videos: Short, engaging videos that bring competencies to life, helping participants see and practice the behaviors that drive stronger performance.
Artificial Intelligence
AI Feedback Insights: Analyzes quantitative scores to reveal key themes, strengths, and development priorities—giving leaders a clear, high-level view of their 360 feedback.
AI Executive Summaries: Powerful insights into an individual’s feedback, including their strengths, potential blind spots, and their development opportunities, all without exposing survey scores or verbatim comments.
AI Comment Summaries: Automatically distills open-ended feedback into concise takeaways, highlighting common themes and patterns for faster, more focused interpretation.
Integrate Your Own Resources
Every organization’s development journey is unique. You can incorporate your existing materials—videos, tip sheets, and other content—so they align with your culture, language, and leadership model.