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SCANNER FREEMONT / Data Analyst

Freemont is responsible for the digital conversion of survey responses while adhering to strict quality standards set forth by its managers. Freemont began its career at TruScore in 1996 as a Data Analyst and quickly became pivotal to TruScore's success. As the years passed, Freemont has slowly matured into part-time Data Analyst while also holding many positions in the work environment including On The Floor, On The Empty Desk, and Hold The Door (AKA Hodor).

RON SACCHI / Master Coach

A former Operations Manager in the High Tech Industry, Ron Sacchi brings decades of leadership and management experience to the organizational development and the executive coaching arena. An energetic thought-leader with a track record of success in all areas of Human Capital development, he has consulted and coached managers in start-ups, joint-ventures, high tech, pharmaceuticals, and media. Because of his business acumen and creative approaches to behavioral change, he is respected in the HR community specifically for the ability to direct, motivate, influence and inspire leaders to improve performance.

Holding an MBA from Saint Mary’s College, Mr. Sacchi is also licensed in various management, leadership and psychological profiling tools.

PAUL CONNOLLY, PH.D. / Assessment Expert

Dr. Connolly’s major expertise includes organizational measurement strategies, survey design and questionnaire development, 360-degree feedback, leadership assessment and leadership development. He has extensive training and experience in psychometrics. He co-authored many 360-feedback surveys with Dr. Clark Wilson, one of the originators of the 360-feedback concept. He has also facilitated the development of surveys with well-known sports performance psychologist Dr. Jim Loehr who founded the Human Performance Institute. He has worked to create assessments with many thought leaders in the Human Resources field.

Dr. Connolly is the author or co-author of seven books and many articles. He is a licensed psychologist and member of the Association for Psychological Science and Society of Industrial and Organizational Psychology. He is a graduate of Holy Cross College and Fordham University, where he received his M.A. and Ph.D. in general psychology.

DR CHUCK MELTZER / Master Coach

Dr. Chuck Meltzer is a Master Coach and President of the SynTECGroup, an organizational development consulting firm. As an executive coach, he draws on his training at a doctoral level in psychology, direct senior management experience and management consulting with a wide cross section of industries. He has developed an extensive series of strategies to assist leaders in creating organizational wide and personal change. Dr. Meltzer has a decade of direct senior management experience and 20 years’ experience functioning within his consulting and coaching practice. His coaching approach is solution focused and time framed. Based on determined goals, a personally customized approach to the process has enabled his clients to realize sustainable change in a manner that allows them to enhance their effectiveness and success as leaders within their organization.

Dr. Meltzer is certified and a master trainer in several coaching assessment tools that he employs within his practice.

ERIN HIRSCHLAND / Master Coach

Erin is an organization development expert with nearly two decades experience serving organizations of all sizes across industries on a broad range of issues. Working with leadership teams, she helps articulate an actionable vision and corresponding values, connecting these to organizational strategy, execution and results. Her tools of choice include senior team retreats, one-on-one executive coaching and proven survey and related instruments.

Erin’s additional expertise includes designing employee selection systems, developing performance management tools that increase performance across the organization over time and employee and customer experience metrics. An effective facilitator and coach, Erin works with leaders and their teams to build trust, commitment and results.

She holds a Bachelor of Arts degree in Psychology from the University of California, Santa Barbara and a Master of Arts degree in Industrial/Organizational Psychology from the University of Colorado.

SONYA D HAMILTON / Senior Assessment Consultant

Sonya is a Senior Assessment Consultant at TruScore with over 24 years of experience designing and delivering 360 feedback solutions and providing 360-based coaching, training and interpretation.

Sonya has extensive experience working with Managers and Leaders, guiding them through the feedback and development journey and providing insights and direction to help maximize their impact within the organization. Sonya’s areas of expertise include 360-based coaching, 360 data analysis and interpretation, Train-the-Trainer certifications, facilitation, survey & questionnaire design, and the design and delivery of assessment programs.

Sonya has a Bachelor’s degree in psychology and a Master’s of Science degree in Industrial & Organization Psychology from Springfield College with a specialty in Counseling and Psychological Services. She is a Master Trainer for TruScore and the Clark Wilson Task Cycle surveys receiving a Certificate of Achievement in “How to Train a Trainer”. In addition, Sonya is certified to administer a variety of other psychometric instruments including employee engagement and organizational instruments as well as the line of Hogan Personality Assessments.

KAYLEY MOTZ / Assessment Advisor

Kayley draws on her extensive customer service background to provide clients with prompt, quality support. In her role as Assessment Advisor, Kayley works to ensure clients’ needs are being met. She assists in project set up and management, as well as processing and quality checking feedback reports. Kayley also aids in the execution of the day-to-day responsibilities of the production team, such as coaching session scheduling and tech support.

CRYSTAL HUGHES / Assessment Advisor

Crystal leverages her extensive background in Industrial-Organizational (I-O) psychology as she manages the day-to-day operational and tactical aspects of multiple and large scale projects for TruScore.

Crystal assists clients with setting up and managing feedback projects, and serves as the point of contact throughout the entire process. She quality checks feedback reports, and provides tech support when needed.

ELLIE SOLOMON / Assessment Advisor

Ellie manages project implementation for the entire 360 assessment feedback process and ensures that each client’s unique needs are met on time and in an efficient manner. Ellie consults with clients who use TruScore’s off-the-shelf Task Cycle® instruments as well as providing hosting solutions for clients using their own survey content, including custom processes and reports. She helps clients navigate through the TruScore® survey hosting software, having literally written the handbook that several clients are using.

She coordinates and implements all translation efforts, including soliciting bids, managing timelines, providing files to the translation companies, implementing translations for the web pages, and testing.

ULLA WESTERMANN / Software Engineer

Ulla uses her years of experience as a software engineer to maintain and add new features to TruScore's applications. She also helps with customizing feedback reports based on client needs.

HANK CURTIS / Business Development Manager

Hank manages and assists in the analyzing, planning, research, and development of TruScore’s objectives and strategic plans in order to achieve business opportunities, growth, and financial profitability.

Hank drives the expansion of TruScore’s direct sales, establishes relationships with TruScore’s clients, identifies clients, and keeps up-to-date on industry trends and client developments.

TAYLOR BRANTON / Bookkeeper

Taylor is responsible for managing payroll and employee fringe benefits programs, in addition to organizing company gatherings and outings. Taylor oversees day to day accounting needs as it relates to client invoicing, accounts payable, and general compliance requirements. She also has a hand in month, quarter, and year end reports and works closely with the CEO and CTO to furnish details necessary to make accurate business projections and decisions.

KURT BLAZEK / Design Director

Kurt uses a unique blend of strategic thinking with dynamic executions to create TruScore’s visual and interactive design. He is responsible for creating, evolving, and sustaining the company’s brand to internal and external stakeholders through multiple mediums. He oversees all of TruScore’s digital strategies, along with the implementation of social media tools and techniques.

Kurt leverages TruScore’s marketing and messaging information to identify, evaluate, and apply methods to maximize the effectiveness of the search campaigns across all of the major search engines. He tracks and measures the ROI of search engine rankings, direct print, and marketing websites.

JOSH SHEETS / Chief Operations Officer

Josh is responsible for all day-to-day aspects of managing the operations and various functional areas including business development, sales and marketing, client delivery, vendor relations, human resources, and IT.

Josh helps to ensure outstanding customer service, and the administration of long-term and day-to-day business processes that complement the delivery of high quality, innovative customer-focused survey tools, assessments and hosted survey offerings.

TOM KUHNE / Managing Partner and CTO

Tom joined TruScore in 1995 and has served in a number of roles, including Data Analyst, IS Manager, and VP & CIO. In his current role as Managing Partner and CTO, Tom is the driving force behind TruScore's technology vision for the present and the future. He manages all aspects of TruScore’s information systems, ensuring all systems meet the highest functionality and security standards.

Tom enjoys working hand in hand with clients and partners to make sure TruScore® delivers the technology and advancement that has become expected of it as a leader in the online assessment marketplace.

DEREK MURPHY / Chief Executive Officer

Derek joined TruScore in 1996 and has served in a number of roles, including Data Analyst, Operations Manager, and President & COO. In his current role as CEO, he is responsible for planning and implementing the strategic direction of the company. In addition, Derek is involved in product development and overseeing the day-to-day business operations for TruScore.

TruScore founder Dr. Daniel Booth, a pioneer in the field of assessment of leadership and management skills, served as a mentor to Derek for more than a decade. During this time, Derek became certified on TruScore’s full line of management and leadership assessments. He currently uses these skills to lead content debriefings with customers and partners on a regular basis.

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Insights on 360° feedback and leadership development

TruScore

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Insights on 360° feedback and leadership development

  • June 4, 2026

A 360 Assessment for Senior Managers and Directors: Inside Advanced Management Practices

A 360 Assessment for Senior Managers and Directors: Inside Advanced Management Practices

Senior managers and directors live in a strange middle. They sit too high in the org chart for first-line management training to fit, and too far from the C-suite for…

Read MoreA 360 Assessment for Senior Managers and Directors: Inside Advanced Management Practices
  • May 6, 2026

How to Follow Up on 360 Feedback: A Five-Step Framework for the First 30 Days

360 feedback first 30 days

Most 360 feedback reports get read once and shelved. The leader scans the file, lingers on the lowest score, takes a deep breath, and closes it. By month two, the…

Read MoreHow to Follow Up on 360 Feedback: A Five-Step Framework for the First 30 Days
  • January 12, 2026

When 360 Feedback Tells the Truth You’ve Been Avoiding

Leader receiving 360 Degree Feedback

360 degree feedback has a unique way of surfacing patterns leaders may have rationalized, minimized, or simply never seen. When feedback aligns across peers, direct reports, and managers, it can…

Read MoreWhen 360 Feedback Tells the Truth You’ve Been Avoiding
  • April 3, 2025

Why Generic Leadership Classes Fall Short—and What Works Instead

Man sitting at a desk with a disappointed look

Organizations invest heavily in leadership development, yet many find that generic leadership classes don’t drive real improvement. These programs cover a wide range of skills—communication, decision-making, conflict resolution—but they often…

Read MoreWhy Generic Leadership Classes Fall Short—and What Works Instead
  • February 24, 2025

Bridging the Feedback Gap in Remote & Hybrid Work

Remote worker sitting at a desk with a large computer screen

The shift to remote and hybrid work has transformed the way teams collaborate, communicate, and develop leaders. As organizations navigate this new landscape, one challenge stands out: how to effectively…

Read MoreBridging the Feedback Gap in Remote & Hybrid Work
  • December 12, 2024

Features to Consider When Selecting a 360 Review Program

Businessman holding a checklist

There are dozens of competing 360 review programs. When you conduct a search online, you’ll be bombarded by ads, landing pages, and competing perspectives on how to best complete a…

Read MoreFeatures to Consider When Selecting a 360 Review Program
  • December 3, 2024

Avoiding the “Big Brother” Problem in 360 Feedback

Spying on your 360 feedback data

When implemented effectively, 360 feedback can be a powerful tool for personal and professional growth. It provides employees with valuable insights into their strengths, areas for improvement, and the perceptions…

Read MoreAvoiding the “Big Brother” Problem in 360 Feedback
  • November 21, 2024

The Case for Reassessment in 360 Feedback

Business Man Taking a Survey

In leadership development and organizational growth, progress is the name of the game. But how do we know if we’re moving forward or merely treading water? The answer lies in…

Read MoreThe Case for Reassessment in 360 Feedback
  • November 19, 2024

Ready, Set, 360: Preparing Your Team for 360 Feedback

2 people communicating

Launching a 360-degree feedback process is like laying the foundation for a successful journey. It’s not just a procedural step—it’s an opportunity to foster growth, improve relationships, and drive organizational…

Read MoreReady, Set, 360: Preparing Your Team for 360 Feedback
  • November 18, 2024

The Importance of Using Norms in 360 Feedback Assessments

Comparing Data

When conducting a 360-degree feedback assessment, the data collected can be overwhelming without the right context. How should a manager interpret a 4.2 out of 5 on leadership effectiveness? Is…

Read MoreThe Importance of Using Norms in 360 Feedback Assessments
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