The generational composition of the nation’s workforce is constantly changing, and, at certain times, it seems the landscape creates an entirely new snapshot. Such will be the case by 2020, when nearly half (about 46 percent, by most estimates) of the workforce will be comprised of millennials. Which is a particularly important statistic for today’s leaders, who are, by and large, boomers or gen Xers, with a few veterans still sprinkled in.
Making room for the next generation has often been fraught with some headache: each previous generation embraces different viewpoints and honors different values than the ascending one. Such is certainly the case these days, as millennials make their way into more and more offices, bringing with them new ideas, characteristics, and expectations. It can be a clash at times—“I think there’s a disconnect because older workers come from a time when you have one career for life and corporate loyalty, and millennials just want to make an impact on day one,” notes Dan Schawbel in a study he conducted in conjunction with American Express. A millennial himself and founder of Millennial Branding, a gen Y research and management consulting firm, Dan also points out that one of the best ways to bridge the divide is through effective communication, which includes managers’ setting expectations, particularly regarding how the employee can move through the ranks.