Insights on 360° feedback and leadership development
Do-it-yourself…this is a phrase that has always gotten me into trouble around the house. I used to think I was a lot better at household projects than I really was, but after years of home ownership I have finally embraced…
Even if your company sets the standards of performance for every job and provides data on every person’s activities, you, the manager, will need to monitor the standards on a regular basis and discuss them with your team members. The…
In my last post, I wrote about how quickly things can change both in life and in business. We see examples of this everywhere, including how ubiquitous online surveys have become in the workplace. Somewhere between the performance evaluations, culture…
If your team is typical, some of your team members will do excellent work, while others will be adequate, and a few will need coaching to improve their performance. All of them deserve to receive feedback from you about their…
It’s amazing how quickly things change. Just last weekend my youngest son was exploring our basement closet and came across a cardboard box with a masking tape label that read “Old Electronics.” We opened it together and found, among other…
When you train a new employee or mentor a high-achieving team member, you are exercising your coaching skills. Good coaches, like good managers, develop people by providing them with the appropriate resources, training, and assignments. Effective coaches act as mentors…
Whether you manage experienced people who only ask you a question occasionally or new hires for whom training takes up much of your day–or a combination of the two extremes–every person is a valuable part of your team. Effective teamwork…
The world of sales is one fraught with pressure. As a sales manager who manages a large sales team, you probably already understand this. Being from the trenches, you know what it’s like for those in sales and the pressures…
Radical Candor, by Kim Scott. NY: St. Martin’s Press. 2017. 232 pages. Kim Scott starts her excellent management book by telling a story about one of her employees in the first company she owned. “Bob” was a kind, funny, caring,…
Are you passionate about your job? Sure, you care about it, you want to make better metrics than last quarter, and you help your team, but are you passionate? Company culture is formed by the attitudes of every single employee…