Articles, whitepapers, reviews and more.


Diane Byington, Ph.D.

Planning and Collaboration

Successful leaders include their team members, as well as anyone else who will be involved in a project, in the planning for it. By including those people from the beginning, they create greater investment in the goals they want to… Continue Reading →

Problem Solving and Decision Making

Probably a manager’s biggest responsibility is to solve problems and make decisions. You are likely to do this in some form every day. Maybe a team member calls in sick and you need to apportion that day’s work to others…. Continue Reading →

Book Review: First, Break All the Rules

First, Break All the Rules: What the World’s Greatest Managers Do Differently, by Gallup (2016). NY: Gallup Press. The first thing you should know is that this is a re-release of a bestseller from 1999. As far as I could… Continue Reading →

Innovation and Risk-taking

You don’t have to be an Angela Merkel or a Nikola Tesla to make a difference in your organization. Anybody who pays attention can see things that can be improved. Maybe it’s a work process that can be streamlined, or… Continue Reading →

Book Review – Real Leadership: 9 Simple Practices for Leading and Living with Purpose

John Addison demonstrates Southern charm and homespun wisdom in his memoir about his leadership of Primerica during the last decade’s economic downturn. He and his co-CEO managed to keep their financial company from melting down, unlike so many others. Instead,… Continue Reading →

How to Communicate Effectively

You’ve probably heard about the magic that is supposed to happen when you practice Management by Walking Around. This is a term coined by management guru Tom Peters in the 1980s when he noticed that good managers communicate a lot… Continue Reading →