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Dr. Goldsmith is one of corporate America’s preeminent executive coaches. He charges a lot for his services, and his clients enthusiastically assert that he’s worth it. But if you don’t have the money to hire him personally, you will get a flavor for his work by reading this fine book. And you might see yourself in its pages.
This book is designed to help successful people become even more successful by identifying an interpersonal problem that they need to stop. Goldsmith discusses the twenty habits that often cause successful people problems. These include: winning too much (the behavior that encompasses many of the other problems), adding too much value, making destructive comments, speaking when angry, withholding information, and not listening.
Goldsmith’s solution to these interpersonal career stoppers is to understand what you need to change and then move through his formula for making lasting change. The most daunting step is deciding what needs to change. Goldsmith warns us not to undertake changing more than one item on the list at a time. To help you choose, Goldsmith strongly recommends getting feedback from those who see you regularly.