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Jeff Bezos is a study of how customer satisfaction impacts the success of business. While most billionaires of the internet age were spending their youths learning to program and code, Jeff Bezos was fixing tractors on his grandfather’s farm. Years later… Continue Reading →
A workplace buzzing with positive energy is key to success. The atmosphere pulses with creativity, cooperation, and synchronicity. If you’ve got it, you thrive. But what if you don’t have it? What if you inherit a leadership position over a… Continue Reading →
You want a work environment that is conducive to open communication. Ideally, you want employees to be able to discuss problems, successes, and ideas freely, without worrying about potential ramifications. To that end, there are several steps you can take… Continue Reading →
Recognition in the workplace comes in many forms. Maybe it’s a note from a coworker thanking you for your significant contributions to their project, or a shout out in a meeting by the big boss letting the team know what a great asset you are – regardless of what form it comes in, one simple truth remains: recognition feels good.
Leaders great and small process information, direct others, inspire at times and work for the betterment of the organization. The difference between the great leader and the not-so-great leader can pretty much be summed up by direction, but let’s get… Continue Reading →
When you were an elementary school student, it was hard to imagine your teacher having a personal life. Similarly, sometimes as employees we forget that leaders are also humans (and sometimes they make that easy to forget). As a business owner or training manager, it’s your job to ensure that the humanization of business is executed from the top down, and the most effective way to create an effective, empathetic leader is to personalize his or her learning experience.