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Gary Kelly wants to impress you. Sure, he wants you to pick Southwest Airlines over the competition. But there is another aspect in his life that he desperately seeks approval – his Halloween costume. Kelly is not only the Southwest… Continue Reading →
The Washington Post Leadership site recently posed a question: When he died [earlier this summer], Robert Byrd, who was a frail 92, had represented West Virginia in the Senate for more than 50 years. Is it generally a good… Continue Reading →
With a new Wimbledon winner recently crowned, we encounter an opportunity to look at leadership through the eyes of a tennis ball. Wimbledon, a tradition since 1875, has hosted some of the biggest names in tennis history. Tennis is a… Continue Reading →
We’re going to compare this phase of the Task Cycle® to something most people know and love: Ice Cream. Soft, creamy, chunky ice cream in any flavor your imagination desires. Think chocolate chip cookie dough, mint chocolate… Continue Reading →
We’ve written, tweeted, and blogged a lot about feedback already. That’s because it’s so important to every employee’s development and success. Feedback is often viewed as a negative thing, when in reality, it is the only way through which to… Continue Reading →
In honor of the Fourth of July weekend, we’d like to take some time and reflect on the leaders that created this country—and the reason that we get a three-day weekend. Notice I didn’t say “fearless leaders.” That is… Continue Reading →