Insights on 360° feedback and leadership development
As a manager, you set the tone for your team’s performance. If you are enthusiastic about your work, you will probably generate a similar level of enthusiasm among your team…
Do-it-yourself…this is a phrase that has always gotten me into trouble around the house. I used to think I was a lot better at household projects than I really was,…
Even if your company sets the standards of performance for every job and provides data on every person’s activities, you, the manager, will need to monitor the standards on a…
In my last post, I wrote about how quickly things can change both in life and in business. We see examples of this everywhere, including how ubiquitous online surveys have…
If your team is typical, some of your team members will do excellent work, while others will be adequate, and a few will need coaching to improve their performance. All…
It’s amazing how quickly things change. Just last weekend my youngest son was exploring our basement closet and came across a cardboard box with a masking tape label that read…
When you train a new employee or mentor a high-achieving team member, you are exercising your coaching skills. Good coaches, like good managers, develop people by providing them with the…
Whether you manage experienced people who only ask you a question occasionally or new hires for whom training takes up much of your day–or a combination of the two extremes–every…
The world of sales is one fraught with pressure. As a sales manager who manages a large sales team, you probably already understand this. Being from the trenches, you know…
Radical Candor, by Kim Scott. NY: St. Martin’s Press. 2017. 232 pages. Kim Scott starts her excellent management book by telling a story about one of her employees in the…