BLOG
Insights on 360° feedback and leadership development

Whether you manage experienced people who only ask you a question occasionally or new hires for whom training takes up much of your day–or a combination of the two extremes–every…
The world of sales is one fraught with pressure. As a sales manager who manages a large sales team, you probably already understand this. Being from the trenches, you know…

Radical Candor, by Kim Scott. NY: St. Martin’s Press. 2017. 232 pages. Kim Scott starts her excellent management book by telling a story about one of her employees in the…
Are you passionate about your job? Sure, you care about it, you want to make better metrics than last quarter, and you help your team, but are you passionate? Company…

Conflict is strange. A few people seem to thrive on it, most people do their best to manage it when it comes up, and a small minority simply avoid it…

Start with Why: How Great Leaders Inspire Everyone to Take Action, by Simon Sinek. (2009). NY: Portfolio “People don’t buy what you do; they buy why you do it.” Simon…
Some people think leadership is all about education. Others think it's all about experience. Most people would agree that leadership is certainly about bot

Successful leaders include their team members, as well as anyone else who will be involved in a project, in the planning for it. By including those people from the beginning,…
Pop quiz: what’s the worst possible thing that can happen at your workplace that ISN’T: Answer: an unmotivated employee. Bored, unmotivated employees aren’t just a drag to be around –…

Probably a manager’s biggest responsibility is to solve problems and make decisions. You are likely to do this in some form every day. Maybe a team member calls in sick…