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Insights on 360° feedback and leadership development

First, Break All the Rules: What the World’s Greatest Managers Do Differently, by Gallup (2016). NY: Gallup Press. The first thing you should know is that this is a re-release…

You don’t have to be an Angela Merkel or a Nikola Tesla to make a difference in your organization. Anybody who pays attention can see things that can be improved.…
Regardless of the industry, business as usual is speeding up. We are called upon to respond more quickly to more diverse and urgent demands, and we are expected to deliver…
It’s right there on your TV, your computer screen and the front page of the newspaper. The world is changing, and it’s changing fast. The Cubs even won the World…

John Addison demonstrates Southern charm and homespun wisdom in his memoir about his leadership of Primerica during the last decade’s economic downturn. He and his co-CEO managed to keep their…
You’ve been promoted! After working hard to master your workload and impress your colleagues with your talent and dedication, you’ve been tapped to lead a team. Congratulations! Before you leap…

People are constantly being asked for feedback – from engagement surveys, to 360 feedback, to what type of coffee to stock in the breakroom – and this can take a…
Walk into any Starbucks or Panera and you will see people working, gazing intently at their laptop screens or talking animatedly on a conference call that no one else can…

You’ve probably heard about the magic that is supposed to happen when you practice Management by Walking Around. This is a term coined by management guru Tom Peters in the…
When we enter the workplace every morning, we don’t check our humanity at the door. Awareness of the psychology of motivation and the role of empathy in effective leadership will…