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Insights on 360° feedback and leadership development
Walk into any Starbucks or Panera and you will see people working, gazing intently at their laptop screens or talking animatedly on a conference call that no one else can…
You’ve probably heard about the magic that is supposed to happen when you practice Management by Walking Around. This is a term coined by management guru Tom Peters in the…
When we enter the workplace every morning, we don’t check our humanity at the door. Awareness of the psychology of motivation and the role of empathy in effective leadership will…
We’ve all been there. The situation is unexpectedly complex and risky, none of the options look good, and the team is looking at me with big, deer-in-the-headlight eyes while the…
Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent, by Bruce Tulgan. 2015. NJ: John Wiley & Sons, Inc. Whenever I talk to colleagues…
High-fives and victory dances are awesome (especially for uploading to YouTube after one too many celebratory toasts at the all-night company happy hour). But sometimes we need to pause in…
The term “brand” can apply to someone’s style of leadership in a given organization. So how do we draw the parallel between the more common and familiar brands, and the…
Micromanaging. Everyone who has ever worked as part of the typical office workforce can attest to at least one boss who was a micromanager. They’re dreaded and feared, and when…
When an organization introduces a new initiative to train their managers to give feedback, a feeling of dread can often come over those managers who will be taking the training.…
Every day we are measured against the yardsticks of averages. The assumption that metrics comparing us to an average—like GPA, personality assessments, standardized test results, and performance review ratings—reveal something…