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Insights on 360° feedback and leadership development
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Innovation and Risk-taking
You don’t have to be an Angela Merkel or a Nikola Tesla to make a difference in your organization. Anybody who pays attention can see things that can be improved. Maybe it’s a work process that can be streamlined, or…
Networking: Still the Gold Standard
Regardless of the industry, business as usual is speeding up. We are called upon to respond more quickly to more diverse and urgent demands, and we are expected to deliver a higher-quality result. As these new standards become the norm…
Leading When You Don’t Know What Lies Ahead
It’s right there on your TV, your computer screen and the front page of the newspaper. The world is changing, and it’s changing fast. The Cubs even won the World Series! How are we supposed to adapt effectively to all…
Book Review – Real Leadership: 9 Simple Practices for Leading and Living with Purpose
John Addison demonstrates Southern charm and homespun wisdom in his memoir about his leadership of Primerica during the last decade’s economic downturn. He and his co-CEO managed to keep their financial company from melting down, unlike so many others. Instead,…
Don’t Fall Into The New Leader Trap
You’ve been promoted! After working hard to master your workload and impress your colleagues with your talent and dedication, you’ve been tapped to lead a team. Congratulations! Before you leap into your new role, though, take a minute to think…
Avoid Rater Fatigue in Your 360 Feedback Programs
People are constantly being asked for feedback – from engagement surveys, to 360 feedback, to what type of coffee to stock in the breakroom – and this can take a toll on their willingness to provide feedback. Rater fatigue can…
Managing Employees You Can’t See
Walk into any Starbucks or Panera and you will see people working, gazing intently at their laptop screens or talking animatedly on a conference call that no one else can hear. Working remotely–sometimes called telecommuting, teleworking, or working from home–has…
How to Communicate Effectively
You’ve probably heard about the magic that is supposed to happen when you practice Management by Walking Around. This is a term coined by management guru Tom Peters in the 1980s when he noticed that good managers communicate a lot…
Unleashing the Power of Employees Through Empathy
When we enter the workplace every morning, we don’t check our humanity at the door. Awareness of the psychology of motivation and the role of empathy in effective leadership will help you inspire loyalty and increase your employees’ productivity. Understanding…
Grace Under Pressure
We’ve all been there. The situation is unexpectedly complex and risky, none of the options look good, and the team is looking at me with big, deer-in-the-headlight eyes while the boss makes it clear that only the Right Decision will…