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Drive: The Surprising Truth About What Motivates Us – Book Review

Drive

Daniel Pink, following up on his bestseller A Whole New Mind, picks up on another social trend that is growing in importance - a new way of motivating people. Here is his "cocktail party summary" of the book:

"When it comes to motivation, there's a gap between what science knows and what business does. Our current business operating system - which is built around external, carrot-and-stick motivators - doesn't work and often does harm. We need an upgrade. And the science shows the way. This new approach has three essential elements: (1) Autonomy - the desire to direct our own lives; (2) Mastery - the urge to get better and better at something that matters; and (3) Purpose - the yearning to do what we do in the service of something larger than ourselves."

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Stop the Summertime Slowdown: 5 Tips to Bolster Productivity

In summertime especially, it’s easy to let the lure of everything outside the office (blue skies, birdsong, vacation plans) distract you from being productive in the office. Luckily, summer is also the best time to start taking steps to develop new habits that can last throughout the rest of the year.

To bolster productivity, try these tips:

Get up earlier. Giving yourself even just an extra 15 minutes in the morning can make a huge difference to how the rest of the day plays out. It might allow you to fit in a balanced breakfast, leave home without being in a stressed-out rush, and get to the office in time to set an attack plan for the tasks of the day. If getting up early scares you a little, try small increments at first, like five minutes earlier per week until you've gotten to 15—or more. Starting this habit in the summer is easier because of the amount of sunlight in the mornings; by the time winter (with its dark mornings) hits, you’ll already be acclimated to your get-up-earlier routine.

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Taking Risks in Leadership

Thanks to the ongoing Values campaign from Foundation for a Better Life, folks across the nation have been supplied with tidbits from the lives of the famous and the not so famous—snippets that, through inspirational messaging, provide motivation to dream, to do, and to hope for what might seem like an impossible success. The billboards, TV commercials, radio spots, and videos remind us of the historic trials—and, in fact, the failures—of arguably rather successful people. Like Abraham Lincoln, whose story was riddled with personal pain, sacrifice, ups, and downs before he achieved the ultimate success of becoming the 16th President of the United States. Or Thomas Edison, who purportedly failed thousands of times before he created a successful light bulb.

In both cases, these men could have done what many human beings do: they could have shied from the risk of trying again. They could have taken the safe route, the well-traveled path, the life of complacency. Instead, both men continuously took both personal and professional risks to keep doing what they believed in. And, ultimately, through all of the risks, they were both remarkably successful. Had either been content to remain in his comfort zone, imagine what might be different for our country or our lifestyles today. Should it be any different for corporations?

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Good Corporate Culture Extends Beyond the Walls

Corporate culture is nebulous—different for each company and sometimes hard to develop, especially in the shifting sands of the business world. But the companies that get it right, the companies that not only champion culture but truly cultivate it, and demand the same of their employees, are the ones that stand out and thrive.

Take Southwest Airlines, for example, with an uncompromising focus on its three Ps of culture: Performance, People, Planet. The company’s determination to drive every decision, every sale, and every interaction based on its distinctly defined culture has made the airline a leader in its industry, far surpassing its competitors in consumer satisfaction.

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Sales Leadership: It Starts with Feedback and Coaching

In many companies, leaders and managers are promoted to their roles because they have, or appear to have, the foundational characteristics of certain leadership traits. They are good communicators: they share the goals of the company, they listen to and understand their employees, and they don’t shy from the difficult conversations. The good ones are mentors, supporters, and advocates. They surround themselves with talent, and figure out effective ways to develop those staff who lag in performance. Promoting these types of leaders makes sense for many companies.

Unfortunately, in sales organizations, this situation doesn't always exist. Typically, salespeople who are promoted to leadership roles are those who were the best at their trade: sales. They know how to close deals, and as individuals, they brought in the numbers. But the skills that make them good salespeople don’t translate to the same skills needed to be good leaders, and if they don’t change their mindset from that of “best closer” to “best talent developer,” they’re missing out on ways to build an entire team of sales closers for the company, because "coffee is for closers only" - Glengarry Glenn Ross.

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How to Identify Your Passion (and Use It To Fuel Your Work)

Written by Kathy Caprino, M.A., President, Ellia Communications Inc.

I hear from hundreds of women each month asking a fascinating variety of career and work-life questions, hoping for some guidance. But one question emerges more frequently than any other, from women of all walks, levels, and capabilities.

The one question I hear more than any other is, “How can I figure out what my passion is?”

I had a powerful personal experience this week that I think exemplifies the answer to this question and I’d like to share it with you.

I had the wonderful opportunity to attend two important conferences in New York City that opened my eyes to new insights and learnings. The first conference was on business innovation and “disruption,” sponsored by WOBI, and the other was Claudia Chan’s S.H.E. Summit, a global women’s leadership and lifestyle event. WOBI on Innovation focused on the many, multifaceted disruptions that are impacting business today, and the tremendous upside opportunities they present for those flexible and aware enough to both spot and react to them quickly.

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6 Types of Bad Bosses

In the 2011 movie Horrible Bosses, the main characters declare, “Our lives would be better if our bosses weren't alive!” Showing blatant hostility, trickery, sexual harassment, discrimination, and abuse, the bosses in that film are, if not complete caricatures of terrible managers, then certainly at the far side of reality’s spectrum.

Still, bad bosses do exist, and even if they aren't dragging a department or a company down completely, they are surely keeping the unit from truly thriving. While a good boss can inspire a team, instill loyalty, and motivate hard work by making each employee feel valued, a bad one can just as readily generate an environment of discord, cyclical abuse, mistakes, blame, and intolerance—and that supervisor can definitely create a revolving door.

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Multipliers: How the Best Leaders Make Everyone Smarter – Book Review

Multipliers

Everyone I've spoken with about this book relates an experience working for the two types of leaders discussed in these pages. Around some leaders (the Multipliers) they feel confident about their abilities and are willing to work their hardest, whereas around other leaders (the Diminishers) they feel inept and are unwilling to contribute more than the minimum required to keep the job. Unfortunately, I heard many more stories about the problems of working for a Diminisher than the joys of working for a Multiplier. The focus of this book is understanding the difference between these two leadership styles and learning how to move from being a Diminisher to a Multiplier.

A Multiplier is defined as a leader who is able to understand and solve hard problems rapidly, achieve goals, and adapt and increase the team's capacity over time. A Diminisher is a leader whose team operates in silos, finds it hard to get things done, and despite having smart people, seems to not be able to do what is needed to reach goals.

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Communicate the Big Picture: Millennials are Motivated by Feedback

The generational composition of the nation’s workforce is constantly changing, and, at certain times, it seems the landscape creates an entirely new snapshot. Such will be the case by 2020, when nearly half (about 46 percent, by most estimates) of the workforce will be comprised of millennials. Which is a particularly important statistic for today’s leaders, who are, by and large, boomers or gen Xers, with a few veterans still sprinkled in.

Making room for the next generation has often been fraught with some headache: each previous generation embraces different viewpoints and honors different values than the ascending one. Such is certainly the case these days, as millennials make their way into more and more offices, bringing with them new ideas, characteristics, and expectations. It can be a clash at times—“I think there’s a disconnect because older workers come from a time when you have one career for life and corporate loyalty, and millennials just want to make an impact on day one,” notes Dan Schawbel in a study he conducted in conjunction with American Express. A millennial himself and founder of Millennial Branding, a gen Y research and management consulting firm, Dan also points out that one of the best ways to bridge the divide is through effective communication, which includes managers’ setting expectations, particularly regarding how the employee can move through the ranks.

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The Art of Delegation: Empowering your Managers for Success

Running a business demands a varied set of important skills and the experience to make the most of these skills. The overall progress of your company depends on your ability to make sound decisions that will grow your business in the long-term by taking prudent and diligent steps in the short-term. One key to managing the success of your company lies in your ability to fill a wide array of roles that are essential to handling each aspect of your business at a level that yields progress. As your company grows and reaches further into the areas that will be instrumental in long-term growth, you will need allies within your company to help manage the expanding workload.
Delegating authority is a critical step every leader must assume in order to ensure all areas of your company’s pursuits are managed effectively and monitored consistently. No one person can do it all, and as such, delegating authority allows a growing business to meet the rigors of increasingly diverse avenues of business while not over-extending talent. Delegating authority is also an important ingredient in drawing out the best and most creative attributes of your managers. Once you have amassed a team of managers that are qualified to help you lead the way toward your company’s goals, delegating greater amounts of authority will enable you to use the combined talents of your managing staff toward a dynamic new direction for your company.

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