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Insights on 360° feedback and leadership development

One of my favorite things about coaching people on their 360 feedback results is talking to them about their strengths. Invariably, when managers have studied their reports before talking with me, they are very clear about what they see as their weaknesses. They almost never notice or take stock of their strengths, which are just as obvious to me as their weaknesses are to them. So we spend some time identifying their strengths and talking about how these can be leveraged to manage weaker areas that might be impacting their performance and slowing their careers. People are usually grateful for these insights, which they might not have gotten on their own.
I was interested in reading this book because I hoped it would be one I could recommend to people when they receive their feedback reports or who are learning to lead and manage others. Unfortunately, it didn't live up to my hopes, even though it has some useful information. Let me address the book's strengths first.
Finding an ideal work-life balance can be tricky. The demands of both can take a toll for those who are not careful. Putting in long hours at the office and then long hours commuting, shuffling kids to activities and maintaining household responsibilities can leave even the most energetic people exhausted and burned out.
This is where balance comes in. The ideal work-life balance allows for both areas of life to co-exist peacefully, with neither spilling over into the other. The ability to be fully present at work, without the distractions of home life seeping in is essential to performing at one's best. By the same token, the ability to leave work at work instead of taking it home is important, and means the difference between a full and happy life and a stressed and overwhelming one.
Extroverts are the new black in business, but don’t write introverts off just yet. There are times when the thoughtful, reflective leadership style is an effective alternative to outgoing, gregarious extroversion. Conversely, there are times when taking the bull by the horns and expressing one's thoughts makes all the difference. Look at the best practices for mitigating the limitations akin to both managing styles.
Surprisingly, according to one Harvard study, which style is best for your business depends largely on your subordinates. When staffers are eager to share new ideas, address problems or suggest new solutions, introverts will foster an innovative, creative company culture.

Don't mistake this Covey with his father, author of the "7 Habits" series. He is his own person, and has written a book that could revolutionize our view of trust in organizations. I highly recommend this book; it is deep and thorough and not to be read in a few evenings. The information and wisdom it possesses should be savored, pondered, and integrated slowly for the greatest impact. When corporate scandals, terrorist threats, and betrayal by our leaders have created low trust on nearly every front, Covey maintains that the ability to establish, grow, extend, and restore trust with all stakeholders is the key leadership competency of the new global economy.
Trust is defined as having confidence. When you trust people, you have confidence in them - in their integrity and their abilities. When you distrust people, you are suspicious of them. Covey cites a study showing that total return to shareholders in high-trust organizations is almost three times higher than the return in low-trust organizations. On a personal level, high-trust individuals are more likely to be promoted, make more money, receive the best opportunities, and have more fulfilling and joyful relationships.

Dr. Goldsmith is one of corporate America's preeminent executive coaches. He charges a lot for his services, and his clients enthusiastically assert that he's worth it. But if you don't have the money to hire him personally, you will get a flavor for his work by reading this fine book. And you might see yourself in its pages.
This book is designed to help successful people become even more successful by identifying an interpersonal problem that they need to stop. Goldsmith discusses the twenty habits that often cause successful people problems. These include: winning too much (the behavior that encompasses many of the other problems), adding too much value, making destructive comments, speaking when angry, withholding information, and not listening.
Goldsmith's solution to these interpersonal career stoppers is to understand what you need to change and then move through his formula for making lasting change. The most daunting step is deciding what needs to change. Goldsmith warns us not to undertake changing more than one item on the list at a time. To help you choose, Goldsmith strongly recommends getting feedback from those who see you regularly.
So, you've discovered that your business needs a change -- and that change is how your employees work. You've decided that they need to be more engaged, more motivated and that your leadership style has to change, but something just isn't working. Your employees are resisting, almost on the urge of revolting, but why? I'll tell you -- they don't know why they have to change. Change without reason, is as good as no change at all. All the tips in the world for how to engage your employees just won't matter if you can't implement them correctly. Here are a few steps that you can utilize to initiate change.
It’s no secret - Happy workers have a tremendous impact on productivity and keeping down costs. For many workers, flexibility is a key to maintaining a positive environment. Research shows that employees feel important when management makes it easier for them to work around their personal schedules. Not only does this increase demand for flexibility in scheduling, but it also suggests that companies should reevaluate where and how work is completed and their control over how employees spend their time.
According to a Gallop Poll, over $350 billion are lost each year due to satisfaction problems in the workplace. Changing management techniques and adopting the best practices can help your staff feel their jobs are truly a benefit to their lives.
Too often, managers get stuck acting like parents around a business. They spend more time trying to keep track of employees than focusing on their own work. Some scream commands then slam the doors to their office closed, leaving staff feeling resentful and often confused over the best ways to do their jobs. Others spread themselves too thin trying to do all the work in an attempt to meet company goals without making any enemies. A manager's role is a delicate balance.
If you're like most executives, you probably start your day fresh and energetic and end it tired and stressed but this isn't how it has to be. Despite the challenges, having an executive position is rewarding and praise-worthy, and it is possible to feel highly productive and satisfied when your day comes to an end. The key to achieving this lies in improving your time management. If you're finding it hard to mow through your daily tasks, here are a few steps to follow in order to get started.
Step 1 - Minimize Distractions
Before you get started with any of your daily tasks, minimize your distractions. This means switching off your cell phone, closing your personal emails and letting your voicemail service pick up your calls. Another great way to make sure you won't be disturbed (unless there's an emergency of course) is to make sure your staff knows what they're doing. Having a well-trained staff means fewer distractions for you each day.
Coaching has hit the mainstream. It’s showing up in Dilbert cartoons, sitcoms, and well, even the Kardashians are using coaches. Being mainstream simply means that there are a lot more choices one has when considering coaching. It is no longer the secret weapon for C level executives. And it’s not about correcting performance. It’s about motivation, behavior change and ultimately ensuring that people are having the conversations that matter most. I’m a business coach. Fully trained and certified, and hard at work helping leaders develop and grow for the last 15 years. I have seen coaching at work in organizations, making a profound difference in how leaders lead, and how individual contributors put their best effort forward.