TruScore is a true partner: it’s not about “we sold you something and let’s get you set up as quick as we can so we can move onto the next thing." They are dedicated to getting stuff right; they care about your success as much as you do
TruScore’s strength is its flexibility and willingness to be creative in the way it applied our unique system without sacrificing the integrity of the instrument itself. I have a hard time thinking of another company that could do what TruScore can.
We have enjoyed our partnership with TruScore over ten years. We find everyone in the group to be professional, responsive, and knowledgeable. Their support and cooperation, plus positive attitude, deliver on what a true partnership promises.
What we appreciate most about TruScore is the relationship. We’ve had a good relationship with their team for years, and that’s what helped us decide to expand our work with them. Their customer service is phenomenal. We are really satisfied with the support we receive throughout the process, and we're happy with the end product as well.
I felt respected and valued as a customer, and never once felt our needs were unimportant or a burden. TruScore exemplifies excellence in product quality and customer service. They are a small company that doesn’t act like one.
With other vendors, we would send emails, call — and it would be hours before hearing a response. TruScore’s team is responsive and available: as soon as I shoot off the email, I'm know I’m going to hear back from my support person within an hour or two. We’re seeing fewer technical difficulties and spending less time on support.
I have yet to see a demonstration of the TruScore system — to a prospect, partner, or existing client — where the viewer hasn’t been wowed. There hasn't been a single presentation where the response hasn't been the same:. ‘How quick can we move?’ TruScore’s platform is a better look and better feel; it's simpler, it can do more. And, as a team, we've found some major time savings and we'll continue to find those.
We partnered with TruScore to host several of our core leadership assessments; we were confident in their ability to understand and deliver a multitude of features and qualities. We quickly realized that TruScore could meet all our needs, in addition to providing valued expertise that stems from three decades of assessment best practices. Furthermore, we have also been able to leverage the TruScore line of validated 360 solutions for various client initiatives. Blanchard has considered TruScore a valued strategic partner for several decades as a result of their flexibility, professionalism, and consummate service.
TruScore provided us with a scalable, easy-to-use solution that works brilliantly for our clients. Our assessments developed in partnership with TruScore possess all the great features: an efficient online portal, rich data analysis, and easy-to-read reporting. TruScore's service is unbeatable.
Truscore’s 360 feedback tools have provided our leadership group both the method and vehicle to solicit and receive clear, concise, reliable and valid feedback from every area of our business...Our leaders are provided the feedback as well as the framework to create a customizable action plan which will allow them to grow and improve moving forward. We would highly recommend any organization that is looking to take their leadership development to the next level to partner with TruScore.
With TruScore’s extensive database and expertise around leadership development, we were able to customize the 360 assessments to fully meet our needs and to implement them into our robust leadership development and succession management programs. These programs enable us to better manage our talent pipeline, and they continue to provide measurable and successful results throughout our organization.