Contact Us

A valid email is required in order to receive the samples.

Get report samples

A valid email is required in order to receive the samples.

SCANNER FREEMONT / Data Analyst

Freemont is responsible for the digital conversion of survey responses while adhering to strict quality standards set forth by its managers. Freemont began its career at TruScore in 1996 as a Data Analyst and quickly became pivotal to TruScore's success. As the years passed, Freemont has slowly matured into part-time Data Analyst while also holding many positions in the work environment including On The Floor, On The Empty Desk, and Hold The Door (AKA Hodor).

RON SACCHI / Master Coach

A former Operations Manager in the High Tech Industry, Ron Sacchi brings decades of leadership and management experience to the organizational development and the executive coaching arena. An energetic thought-leader with a track record of success in all areas of Human Capital development, he has consulted and coached managers in start-ups, joint-ventures, high tech, pharmaceuticals, and media. Because of his business acumen and creative approaches to behavioral change, he is respected in the HR community specifically for the ability to direct, motivate, influence and inspire leaders to improve performance.

Holding an MBA from Saint Mary’s College, Mr. Sacchi is also licensed in various management, leadership and psychological profiling tools.

PAUL CONNOLLY, PH.D. / Assessment Expert

Dr. Connolly’s major expertise includes organizational measurement strategies, survey design and questionnaire development, 360-degree feedback, leadership assessment and leadership development. He has extensive training and experience in psychometrics. He co-authored many 360-feedback surveys with Dr. Clark Wilson, one of the originators of the 360-feedback concept. He has also facilitated the development of surveys with well-known sports performance psychologist Dr. Jim Loehr who founded the Human Performance Institute. He has worked to create assessments with many thought leaders in the Human Resources field.

Dr. Connolly is the author or co-author of seven books and many articles. He is a licensed psychologist and member of the Association for Psychological Science and Society of Industrial and Organizational Psychology. He is a graduate of Holy Cross College and Fordham University, where he received his M.A. and Ph.D. in general psychology.

DR CHUCK MELTZER / Master Coach

Dr. Chuck Meltzer is a Master Coach and President of the SynTECGroup, an organizational development consulting firm. As an executive coach, he draws on his training at a doctoral level in psychology, direct senior management experience and management consulting with a wide cross section of industries. He has developed an extensive series of strategies to assist leaders in creating organizational wide and personal change. Dr. Meltzer has a decade of direct senior management experience and 20 years’ experience functioning within his consulting and coaching practice. His coaching approach is solution focused and time framed. Based on determined goals, a personally customized approach to the process has enabled his clients to realize sustainable change in a manner that allows them to enhance their effectiveness and success as leaders within their organization.

Dr. Meltzer is certified and a master trainer in several coaching assessment tools that he employs within his practice.

ERIN HIRSCHLAND / Master Coach

Erin is an organization development expert with nearly two decades experience serving organizations of all sizes across industries on a broad range of issues. Working with leadership teams, she helps articulate an actionable vision and corresponding values, connecting these to organizational strategy, execution and results. Her tools of choice include senior team retreats, one-on-one executive coaching and proven survey and related instruments.

Erin’s additional expertise includes designing employee selection systems, developing performance management tools that increase performance across the organization over time and employee and customer experience metrics. An effective facilitator and coach, Erin works with leaders and their teams to build trust, commitment and results.

She holds a Bachelor of Arts degree in Psychology from the University of California, Santa Barbara and a Master of Arts degree in Industrial/Organizational Psychology from the University of Colorado.

SONYA D HAMILTON / Senior Assessment Consultant

Sonya is a Senior Assessment Consultant at TruScore with over 24 years of experience designing and delivering 360 feedback solutions and providing 360-based coaching, training and interpretation.

Sonya has extensive experience working with Managers and Leaders, guiding them through the feedback and development journey and providing insights and direction to help maximize their impact within the organization. Sonya’s areas of expertise include 360-based coaching, 360 data analysis and interpretation, Train-the-Trainer certifications, facilitation, survey & questionnaire design, and the design and delivery of assessment programs.

Sonya has a Bachelor’s degree in psychology and a Master’s of Science degree in Industrial & Organization Psychology from Springfield College with a specialty in Counseling and Psychological Services. She is a Master Trainer for TruScore and the Clark Wilson Task Cycle surveys receiving a Certificate of Achievement in “How to Train a Trainer”. In addition, Sonya is certified to administer a variety of other psychometric instruments including employee engagement and organizational instruments as well as the line of Hogan Personality Assessments.

KAYLEY MOTZ / Assessment Advisor

Kayley draws on her extensive customer service background to provide clients with prompt, quality support. In her role as Assessment Advisor, Kayley works to ensure clients’ needs are being met. She assists in project set up and management, as well as processing and quality checking feedback reports. Kayley also aids in the execution of the day-to-day responsibilities of the production team, such as coaching session scheduling and tech support.

CRYSTAL HUGHES / Assessment Advisor

Crystal leverages her extensive background in Industrial-Organizational (I-O) psychology as she manages the day-to-day operational and tactical aspects of multiple and large scale projects for TruScore.

Crystal assists clients with setting up and managing feedback projects, and serves as the point of contact throughout the entire process. She quality checks feedback reports, and provides tech support when needed.

ELLIE SOLOMON / Assessment Advisor

Ellie manages project implementation for the entire 360 assessment feedback process and ensures that each client’s unique needs are met on time and in an efficient manner. Ellie consults with clients who use TruScore’s off-the-shelf Task Cycle® instruments as well as providing hosting solutions for clients using their own survey content, including custom processes and reports. She helps clients navigate through the TruScore® survey hosting software, having literally written the handbook that several clients are using.

She coordinates and implements all translation efforts, including soliciting bids, managing timelines, providing files to the translation companies, implementing translations for the web pages, and testing.

ULLA WESTERMANN / Software Engineer

Ulla uses her years of experience as a software engineer to maintain and add new features to TruScore's applications. She also helps with customizing feedback reports based on client needs.

HANK CURTIS / Business Development Manager

Hank manages and assists in the analyzing, planning, research, and development of TruScore’s objectives and strategic plans in order to achieve business opportunities, growth, and financial profitability.

Hank drives the expansion of TruScore’s direct sales, establishes relationships with TruScore’s clients, identifies clients, and keeps up-to-date on industry trends and client developments.

TAYLOR BRANTON / Bookkeeper

Taylor is responsible for managing payroll and employee fringe benefits programs, in addition to organizing company gatherings and outings. Taylor oversees day to day accounting needs as it relates to client invoicing, accounts payable, and general compliance requirements. She also has a hand in month, quarter, and year end reports and works closely with the CEO and CTO to furnish details necessary to make accurate business projections and decisions.

KURT BLAZEK / Design Director

Kurt uses a unique blend of strategic thinking with dynamic executions to create TruScore’s visual and interactive design. He is responsible for creating, evolving, and sustaining the company’s brand to internal and external stakeholders through multiple mediums. He oversees all of TruScore’s digital strategies, along with the implementation of social media tools and techniques.

Kurt leverages TruScore’s marketing and messaging information to identify, evaluate, and apply methods to maximize the effectiveness of the search campaigns across all of the major search engines. He tracks and measures the ROI of search engine rankings, direct print, and marketing websites.

JOSH SHEETS / Chief Operations Officer

Josh is responsible for all day-to-day aspects of managing the operations and various functional areas including business development, sales and marketing, client delivery, vendor relations, human resources, and IT.

Josh helps to ensure outstanding customer service, and the administration of long-term and day-to-day business processes that complement the delivery of high quality, innovative customer-focused survey tools, assessments and hosted survey offerings.

TOM KUHNE / Managing Partner and CTO

Tom joined TruScore in 1995 and has served in a number of roles, including Data Analyst, IS Manager, and VP & CIO. In his current role as Managing Partner and CTO, Tom is the driving force behind TruScore's technology vision for the present and the future. He manages all aspects of TruScore’s information systems, ensuring all systems meet the highest functionality and security standards.

Tom enjoys working hand in hand with clients and partners to make sure TruScore® delivers the technology and advancement that has become expected of it as a leader in the online assessment marketplace.

DEREK MURPHY / Chief Executive Officer

Derek joined TruScore in 1996 and has served in a number of roles, including Data Analyst, Operations Manager, and President & COO. In his current role as CEO, he is responsible for planning and implementing the strategic direction of the company. In addition, Derek is involved in product development and overseeing the day-to-day business operations for TruScore.

TruScore founder Dr. Daniel Booth, a pioneer in the field of assessment of leadership and management skills, served as a mentor to Derek for more than a decade. During this time, Derek became certified on TruScore’s full line of management and leadership assessments. He currently uses these skills to lead content debriefings with customers and partners on a regular basis.

FREQUENTLY ASKED QUESTIONS

Answers to your top questions about 360 feedback and assessment hosting

What is TruScore?

TruScore is a provider of 360 feedback assessments that help organizations measure and develop leadership effectiveness. In addition to our proven 360 tools, we host proprietary assessments for other companies providing a secure, scalable platform that supports your brand and content. Backed by dedicated support and expert guidance, TruScore combines customization and analytics to turn feedback into actionable leadership growth.

Hosting proprietary assessments

What does it mean to host a proprietary assessment with TruScore?
Hosting your proprietary assessment with TruScore means using our secure, scalable software platform to deliver, manage, and analyze your own surveys or assessments. You maintain your content, branding, and intellectual property — while we handle the technology, automation, and data management behind the scenes.

Who uses TruScore’s assessment hosting services?
Our hosting platform is used by leadership development firms, consulting groups, and HR organizations that need a reliable way to deliver their proprietary assessments at scale. It’s ideal for companies that want advanced reporting and automation without managing their own system infrastructure.

How secure is TruScore’s hosting environment?
Security is central to every aspect of our platform. All data is encrypted in transit and at rest, and our systems follow strict access control and compliance protocols. We ensure your proprietary content and participant data are always protected.

Can TruScore manage high-volume assessment projects?
Absolutely. Our hosting platform is designed for scalability — from small pilot groups to global rollouts with thousands of participants. Built-in automation handles invitations, reminders, and reporting to ensure smooth execution even at scale.

What kind of analytics or reporting is available for hosted assessments?
TruScore provides flexible reporting tools that transform assessment data into meaningful insights. Depending on your needs, we can deliver individual reports, group summaries, or custom dashboards tailored to your assessment’s unique structure and metrics.

How much customization is available for hosted assessments?
You have complete control over your content. We can configure your proprietary items, rating scales, branding, and communication templates, and even tailor data exports or reports to match your preferred format.

Does TruScore provide technical and client support for hosted assessments?
Yes. Our dedicated support team assists with initial setup, participant communications, troubleshooting, and ongoing maintenance. You’ll have direct access to experts who ensure your assessment runs flawlessly from start to finish.

Can I migrate my existing assessment onto TruScore’s platform?
Yes. TruScore helps clients transition their existing assessments smoothly. We’ll work with your team to bring over your items, maintain historical data, and ensure your assessment runs exactly as intended on our platform.

Why should we host our assessments with TruScore instead of building our own system?
Hosting with TruScore saves time, reduces cost, and eliminates the technical complexity of managing your own platform. You get enterprise-level security, automation, analytics, and support — so you can focus on delivering value to your clients rather than maintaining technology.

TruScore’s 360 feedback assessments

What is a 360 feedback assessment?
A 360 feedback assessment gathers feedback from multiple perspectives — such as a leader’s manager, peers, direct reports, and self — to create a complete picture of strengths and development needs. It’s a proven method to increase self-awareness and guide focused professional growth.

How is TruScore’s 360 feedback different from other providers?
TruScore stands out for its flexibility, data integrity, and actionable reporting. We offer scientifically validated assessments, AI-driven insights, and customizable frameworks that align with your organization’s leadership model and culture.

How long does a 360 feedback project take?
Most 360 feedback projects with TruScore are completed within two to three weeks. Timelines vary based on group size, customization level, and the type of feedback reports or coaching included.

Can we customize our 360 feedback survey or leadership model?
Yes. TruScore supports full customization of your assessment. You can use your organization’s leadership competencies, add custom questions, or select from validated frameworks built on decades of leadership research.

What types of reports does TruScore provide?
TruScore reports include score breakdowns, norm comparisons, and AI-enhanced insights that highlight strengths, development areas, and key themes from open-ended feedback. Each report is designed to be clear, visual, and easy to act on.

What are “norms” in 360 feedback, and why do they matter?
Norms are benchmarks that show how a participant’s feedback compares to a relevant peer group. They add valuable context for interpreting results, helping leaders understand how their performance aligns with broader organizational or industry standards.

Does TruScore offer coaching after 360 feedback?
Yes. TruScore offers 360 Feedback Coaching to help leaders turn insights into measurable growth. Our certified coaches help participants focus on priorities, overcome challenges, and create actionable development plans.

How does TruScore protect feedback confidentiality and data security?
All TruScore data is encrypted in transit and at rest. Individual responses are anonymized and aggregated in reports to ensure confidentiality and maintain participant trust throughout the feedback process.

Can TruScore integrate with HR or learning management systems (LMS)?
Yes. TruScore supports API and data integrations for seamless connection with HR, performance, or learning systems — ensuring your feedback results tie directly into your organization’s broader development programs.

What kind of support does TruScore provide during the feedback process?
TruScore’s client success team provides full project support, including setup guidance, communication templates, and technical assistance. We help you manage every stage of the 360 feedback process efficiently and effectively.

How much does TruScore’s 360 feedback cost?
Pricing depends on several variables, such as volume, length of agreement, and coaching/certification choices. TruScore provides flexible pricing models, designed to fit teams and organizations of all sizes.

Can small teams or individuals use TruScore’s 360 feedback?
Yes. TruScore offers scalable solutions for both enterprise organizations and smaller teams that want professional-grade assessments, clear feedback insights, and development support.